Operational Solutions
customers on systems and processes for operational efficiency. We have been able to demonstrate our strong understanding of challenges faced by our customers by providing expertise on short notice in few of the most difficult geographical areas in the world. Our in house expertise include the Process Consultants experienced in ETOM model, Operations Directors, Operations Managers for Core and Access, NOC and Field Managers, Field Technicians, Engineers for First and Second Line support and NOC experts for various technologies from leading equipment vendors. We have also teamed up with various vendors in specific geographical areas for providing SLA based Logistics support for mobilization of resources and equipment/tools. 

Onebestsolution Advantage
Onebestsolution currently offers various turnkey services for Network Operations with predefined KPI’s and SLA’s. Our overall understanding of the business processes, Management & Technical Resources, Logistics System & Tools for efficient tracking gives us the ability to offer strong value to our customers at various levels. Following are the few key services that we currently provide to our various customers.

 

Field Operations Services
Onebestsolution is currently engaged in several large projects for Field Operations of Telecom Networks. Field operational support is being provided for 24x7 SLA based corrective maintenance, scheduled and preventive maintenance of Telecom equipment (BTS, NodeB, WiMax, Microwave Radios, Multiplexing equipment) and associated non Telecom infrastructure such as Towers, Shelters, Power, Generators, Air Conditioning, Antennas etc. Onebestsolution has a wide variety of resources and training systems to support all major Vendor equipment manufacturers for 2G, 3G and WiMax such as Nokia Siemens Networks (NSN), Ericsson, Huawei, Alcatel-Lucent, Motorola & Nortel. Our service is turn-key with a total responsibility for Resources, Logistics, Tools and Test Equipment and Reporting on the KPI’s. We currently provide these services to our clients in North America and Middle East Africa Region.

 

Network Operations Centre
One of the challenges for operators is to respond to the ever increasing complex Wireless Telecom Networks. The functions of Surveillance & Dispatch, Trouble Ticketing, Video Surveillance & Troubleshooting requires various degrees of skills and 24x7 Manned Operations. In most of the cases these functions could increase operators head count, requirement for more management skills and deal with the space issues as the network size increase.  Onebestsolution provides a low cost NOC solution to clients to monitor the parts or the entire network. Our turn key services are offered from fully managed locations under pre agreed SLA and KPI’s. All necessary software tools for monitoring, trouble ticketing and Geographical locations is part of the service. We are continuously investing in upgrading the tools to make the interaction and information flow more rapid and efficient.

Successful Telecom Operations require in-depth understanding of end customer expectations, a strong and dedicated technical workforce, tenacious leadership with continuous improvement focus, mature and proven processes and systems tailored to specific needs that help with timely and accurate information for speedy resolution and escalations at the right levels. The ability to provide optimized resource pool and Logistics is also an essential part of the Telecom Operations.

Onebestsolution provides experienced Telecom and non Telecom Resources & Consultation to our