Business Process Outsourcing
In today's business climate, Telecom and Wireless Service Providers are increasingly turning to BPO (Business Process Outsourcing) and BPM (Business Process Management) to reduce cost, improve productivity and profitability. In fact, over the last few years, BPO and BPM have become an integral part of leading Telco’s overall business strategy.

As operators look for cost advantages, to streamline business processes by focusing their resources and technology spending on core competencies, Onebestsolution offered BPO/BPM

expertise and services has help our customers achieve their corporate objectives and attain exponential benefits.

With the ability to quickly assemble the appropriate skillset to deliver required BPO/BPM solution and process management expertise and services, Onebestsolution BPO/BPM provides end-to-end service delivery by undertaking complete process ownership, thereby making Onebestsolution the right partner for outsourcing business processes and their management.

Onebestsolution has two state-of-the-art BPO/BPM service delivery centres: one in Toronto, Canada and one in Islamabad, Pakistan. Combining the capabilities and advantages offered by these centres, Onebestsolution provides an array of flexible and cost effective BPO/BPM solutions. Both centres are equipped with best-in-class facilities to deliver a variety of outsourced services.

Onebestsolution’s BPO/BPM high-level capabilities:

  • Network Operation and Surveillance
  • Network Change & Configuration Management
  • Network Optimization & Assets Management
  • Service Assurance and Problem Management
  • Field Operations Services
  • Interconnects Provisioning-to-Pay Management